Frequently Asked Questions

You can contact us anytime through the contact form located on our contact page or by phone at 1-800-770-1838. Our office hours are Monday through Friday 9am-9pm EST and we generally respond to all inquiries within 24 hours.

If your RV's length isn't listed on our website, kindly reach out to us either via email at sales@rvcover.ca or at 1-800-770-1838. Please provide either the type and length of your RV OR its make, model, year, and length. Based on the details you share, we'll help identify the ideal RV cover for your vehicle.

We accept a variety of payment methods including major credit and debit cards, PayPal, Apple Pay, and Google Pay.
Please note that all transactions are processed in Canadian Dollars.

RVcover.ca provides FREE shipping for all orders within Canada. If you require expedited delivery within 1-2 business days, you have the option to select EXPRESS Shipping during checkout for an additional fee of CA$150.00.

For our international customers, RVcover.ca offers shipping via FedEx at a flat rate of CA$100.00. Shipping times may vary, but typically range between 7-10 business days.

After placing your order an email is sent to you containing a copy of your order and order number. When your order ships, you will also receive an email from RVcover.ca with your tracking numbers. You can check your delivery schedule on our website under "Order Status" and enter your order number, name or email address to track your order or just follow the link on the email we will send you with the tracking number for your order.

No problem! On the checkout page, we only ask for the Shipping Address. Please make sure to write carefully the shipping address.

We will accept your return if it is requested within 30 days. For more information, please read our Return Policy.

Absolutely. Your security and privacy are our priority, and we have taken every measure to ensure that all your transactions on our website are safe and secure. We realize the importance of privacy and believe it's a matter of trust. You can read about your rights and how we collect and use your information in our Privacy Policy.